SOLUTION:
ABOUT
I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. Feel free to drag and drop me anywhere you like on your page. I’m a great place for you to tell a story and let your users know a little more about you.
This is a great space to write long text about your company and your services. You can use this space to go into a little more detail about your company. Talk about your team and what services you provide. Tell your visitors the story of how you came up with the idea for your business and what makes you different from your competitors. Make your company stand out and show your visitors who you are.
2021
ITCube Solutions
Junior Business Project Manager:
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Led a data analytics client upgrade, overseeing a team to redesign go-to-market processes; captured $1.5M from process optimizations, channel integration, and customer experience efficiencies.
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Built 11+ client proposals on data analytics and automation for Fortune 500 Pharma, energy, CPG, and technology companies. Sold 3 new projects worth $2M, with 5 projects in future pipeline.
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Led the commercialization of an AI-based intelligent document processing software, developing cross-functional category planning and strategy deep-dive; $1M in value opportunity.
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Facilitated the Canadian expansion of a sports management software, managing category partnerships and enabling product upgrades.
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Streamlined employee onboarding, launching a tailored onboarding and learning process; generating a 60% productivity increase.
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Directly managed and onboarded a summer intern, capturing 60% savings in turnaround time and 50% increase in output quality.
Customer Experience Project Coordinator:
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Led site experience refresh for the B2B technology category, developing customer experience audits and mapping current customer journey against ideal journey, to update category buy and site content accordingly. Enabled targeted business quick wins and prototyping.
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Spearheaded 3 video content series for B2B technology buyers, conducting industry analysis and owning end-to-end production; 130% increase in subscription conversions.
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Developed a multi-channel content strategy for a sports software to facilitate North American expansion while increasing customer retention.
Humber College
Post-graduate Certificate in Content Strategy + Account Management
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Coursework: Content Strategy Project Lifecycle, SEO Analytics, Content Audit and Analysis, Strategic Brand Planning, Channel Planning, Creative Brief Development
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Brand challenges: Google, Google Jacquard, No Name, Victoria's Secret, TD Bank, Arterra Wines Canada, Freedom Mobile, Amintro, GoDaddy, McDonald's
2019
Short Richardson & Forth Solicitors
Strategy Intern:
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Developed strategic situation analyses on data privacy, HR training and competitive pricing, ensuring compliance with national transparency laws and informing future strategy.
2018
Acritas
Research Project Analyst:
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Developed brand awareness insights and trend forecasts from regional/national research data for North American legal clients.
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Using Salesforce CRM, built a qualitative database of market insights, conducting stakeholder and client interviews across 22 industries in North America.
Northumbria University
Law with International Business (LLB Honors) (final year)
Honor Roll and Vice Chancellor's Award
Coursework: Commercial Contracts, Employment Law, Strategic Management and Leadership, Business Processes and Systems, Contract Law, Tort Law
2017
IBM
Financial Services Analyst:
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Built 3 client relationship briefs to onboard the new IBM Client Managing Director and facilitate his relationships with Barclays Bank C-Suite. Due to their +90% accuracies, these briefs were also eventually used by the IBM Global Managing Director.
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Led IBM’s engagement in the Barclays Digital Wings initiative and launched Digital Wings as part of IBM young professionals’ education; unlocking a new stream of client engagement that was previously unexplored.
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Facilitated account planning and stakeholder mapping for clients, including Barclays’ Structural Reform initiative; leading to IBM’s win as the preferred supplier of Barclays.
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Developed thought leadership assets for IBM Bluemix at Barclays Rise Hackathon (largest financial services global hackathon); leading to Bluemix being the #4th most in- demand technology at the hackathon.
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Developed quarterly project and engagement reports directly used by the Managing Director for financial reviews with IBM UK GM and Barclays CIO.
2016
Northumbria University
Law with International Business (LLB Honors)
Honor Roll and Vice Chancellor's Award
Coursework: Commercial Contracts, Employment Law, Strategic Management and Leadership, Business Processes and Systems, Contract Law, Tort Law
2014